Support

A marketplace for vehicle detailing. Customers post a job, detailers who cover that area send a price, and both sides review each other afterwards. PRISTAZ runs the platform. The detailing itself is done by the detailer, not by us.

Post the job with the car, the work you want and when suits. Detailers who cover your suburb and do that kind of work send you a price. You choose on rating, jobs completed and price. Posting a job and getting quotes costs nothing.

The detailer logs the registration and photographs the vehicle before starting, so its condition on arrival is on record for both of you. If there is ever a disagreement about a mark or a scratch, it is settled on evidence rather than memory. Those photos are visible to you and the detailer on that job.

You pay through the app once the work is done, not up front. Card payments are handled by Stripe, so your card details go directly to them and PRISTAZ never sees or stores them.

Both sides review each other, and neither review appears until both have been written, so nobody is marking in response to a mark. If the two accounts of a job genuinely differ, it is flagged and looked at against the photo record.

We open one city at a time, once enough customers and detailers have registered there. You can check your city and register on the city registrations page. We will message you the day your area opens, and nothing else.

Email us at hello@pristaz.com from the address on the account and we will delete it, along with the personal information we are not legally required to keep. We respond within 30 days and there is no charge. Deletion from inside the app is being added.

Raise it from the job itself in the app so the record travels with it. If you cannot, email us with the job details and we will look at it against the photo record and the messages from both sides.